My husband and I first worked with James when renting on our move from CA to Cambridge. He listened and showed us great properties across the city – we had a great experience so we engaged with James again as we explored buying our first home. James was incredibly helpful for first time home buyers. He thoroughly explained every step of the process and referred us to reputable people for various steps in the process (e.g. inspectors). James went above and beyond looking for off market homes when we knew the neighborhood we wanted but were not seeing specific homes listed that met our wishes. He also was very honest if he previewed a home from our list and didn’t think it met our standards or needs – we greatly appreciated this as it saved us time. James was very responsive and helped to navigate our travel schedules for both the search and closing process. We have recommended James to several friends and family in the area that are in the search process.